Product Care
Who wouldn't want to wear their favorite pieces everyday because they might be too delicate? All Condiment pieces are handmade and made to last. Crafted over a dozen hours, each bag is meticulously weaved and tied with extra strength nylon fishing wire of 25kg line weight. Each piece combines over 1800 beads in a unique combination of 4 to 6 hues.
Each bag will have a unique combination of beads, so slight color differences may appear and are natural features. This adds to the charm of this Beaded-One-of-A-Kind luxury piece, made just for you.
PRODUCTION TIME
Each bag is uniquely designed and handmade in NYC over +15h, combining +1800 beads. Please allow up to 10 business days from the date your order has been placed to the shipping date as each piece is made by hand in our studio, with great care and attention to detail. Notifications will be sent out by email and a tracking number will be provided for all shippings.
CARE GUIDE
Wipe with damp, soft cloth when needed.
Do not overload your bag.
Protect from exposure to extreme (sun)light and hot surfaces.
Avoid contact with grease, mud, dirt and rough surfaces.
WARNING
Handle with Care l The Condiment products are solely made to use for its purpose as a fashionable statement product and not made for any other use or purpose whatsoever.
The Condiment Hardware I The Condiment uses gold colored hardware for the removable strap feature and buckle. The golden hardware will not lose clarity and color if handled with special care. Although the metal has a special coat of anti-corrosion, which make it waster and tarnish resistant, it is best to avoid any contact with lotion and liquids. Please note that The Condiment cannot accept any complaints due to loss of color or damage of the gold plated hardware.
REPAIR SERVICES
We are confident in the quality of our craftsmanship, but we understand that sometimes, things happen. We would never want your Spice to bland out and are always here to give it a little zest. Should any damage other than normal wear and tear occur, we will be more than happy to take care of your Condiment. Please contact us by email with a detailed description and photos so we can work together and find a resolution. Please note that repair fees are decided on a case by case basis and begin at $45. This warranty does not cover lost items, scratches and loss of color that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party outside of The Condiment NYC.